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Submit a request Sign in Games Support Blog -- Exit CRADLE OF EMPIRE CRADLE SERIES LETTERS FROM NOWHERE SERIES GOLDEN TRAILS SERIES games support blog -- Exit search -- SEARCH RESULTS NOTHING FOUND : Let's try to fing something else. Language: English (GB) Deutsch Español فارسی Français Italiano 日本語 한국어 Nederlands Português Русский svenska Türkçe 简体中文 繁體中文 -- -- -- -- -- Current Known Issues -- How can I submit Trophies to Awem? How to download the game from awem.com? How to purchase a game from awem.com? General Information Earning FunCoins How can I transfer my game progress? (Android My game is slow/jerky/freezes/crashes Why don’t I have all Trophies? Discount Level I get a message that my game contains a virus I paid for the game twice. What should I do? General Community Rules I purchased the game but I didn't receive a c I purchased the game but I didn't receive a c Settings My license key gets rejected. Why? How can I transfer my game progress? (Kindle) I lost my game. Is there some way I can get i I lost my game. Is there some way I can get i -- View More -- -- -- -- Cradle of Empires Puzzle Heart Cradle of Egypt Cradle of Persia Cradle of Rome Cradle of Rome 2 Golden Trails Golden Trails 2 Golden Trails 3 Letters from Nowhere Letters from Nowhere 2 Romance of Rome The Island: Castaway 2 General Questions -- -- -- -- Current Known Issues -- How can I submit Trophies to Awem? How to download the game from awem.com? How to purchase a game from awem.com? General Information Earning FunCoins How can I transfer my game progress? (Android My game is slow/jerky/freezes/crashes Why don’t I have all Trophies? Discount Level I get a message that my game contains a virus I paid for the game twice. What should I do? General Community Rules I purchased the game but I didn't receive a c I purchased the game but I didn't receive a c Settings My license key gets rejected. Why? How can I transfer my game progress? (Kindle) I lost my game. Is there some way I can get i I lost my game. Is there some way I can get i -- View More -- -- -- Cradle of Empires -- -- Hot Topics -- -- -- Facebook option is not available on Windows and Mac -- I can't log in Facebook -- Why do I have to download content every time I open the game? -- I do not see my Facebook friends in the game -- Advert unavailable. I can't watch the ad video. -- -- -- -- -- General Information: collections, chargers, resources, energy, spells, etc. -- -- -- Interface -- Experience (XP) -- Collections -- What are the chargers? How can I get chargers? -- How to use chargers? -- What are the resources? Why do I need resources? -- -- See all articles -- -- -- -- -- -- City: buildings, totems, idols, etc. -- -- -- How to change name and set an avatar? -- Main elements -- Ruins -- Buildings -- Ship -- Sphinx -- -- See all articles -- -- -- -- -- -- Match-3 levels and elements: modes, tips, bonuses, obstacles -- -- -- Tips on Solving Timed and Blitz Modes -- Match-3 Levels -- Level Modes -- Special Chips: match-5, match-6, match-7 combinations -- Obstacles & Tiles -- What are the bonuses? How can I get bonuses? -- -- See all articles -- -- -- -- -- -- Game Events -- -- -- Little Helper Fennec -- Lucky Hours -- Leagues: Meows & Paws -- Treasures of the Ancients -- Fairy Tale: The Three Wishes -- Jeweler’s Dream -- -- See all articles -- -- -- -- -- -- In-game currency and purchases -- -- -- What are the crystals? How can I get more crystals? -- Crystal Piggy Bank -- Crystal Bank -- I purchased crystals but I haven't received them yet -- I’m unable to make purchases in the game -- Super Crystal -- -- See all articles -- -- -- -- -- -- Friends: send gifts, find friends, etc. -- -- -- Inviting friends and exchanging gifts -- How can I get more friends? -- Log in Facebook and visit community to get crystals for free -- -- -- -- -- Game Progress -- -- -- How do I save my game progress? -- How can I transfer my game progress? -- How can I play on different devices? -- How do I save my game using iCloud? -- iCloud storage is full. What should I do? -- I connected to Facebook but can't recover my game -- -- See all articles -- -- -- -- -- -- Technical questions and troubleshooting -- -- -- How to switch to the full screen on Mac? -- Game crashes/freezes/slow (iOS) -- Game crashes/freezes/slow (Android) -- Game crashes/freezes/slow (Amazon) -- Game crashes/freezes/slow (Windows) -- Game crashes/freezes/slow (Mac) -- -- See all articles -- -- -- -- -- -- Privacy Policy and Terms of Service -- -- -- Privacy Policy -- Terms Of Service -- -- -- Puzzle Heart -- -- Hot Topics -- -- -- I can't log in Facebook -- -- -- -- -- General Information: crystals, lives, etc. -- -- -- Interface -- What are the lives? Why do I need lives? -- What are the crystals? Why do I need crystals? -- Wheel of Fortune -- -- -- -- -- Match-3 levels: modes, tips -- -- -- How to release butterflies? -- Match-3 buildings: Tree, Cave, Submarine and Airship -- How to flip the rabit hats? -- How to collect fireflies? -- Match-3 Levels -- -- -- -- -- Match-3 elements: boosters, obstacles, tools, bonuses -- -- -- Obstacles -- What’s a booster? What kinds are there? -- What kinds of bonuses are available in the game? -- What are the tools? How can I get tools? -- -- -- -- -- Game Events -- -- -- Gift Express -- Elusive Rabbit -- Magic Lessons -- -- -- -- -- Friends: send gifts, find friends, etc. -- -- -- How can I get more friends? -- Exchanging lives -- -- -- -- -- In-game currency and purchases -- -- -- What are the gold? Why do I need gold? -- I purchased gold but I haven't received it yet -- Piggy Bank -- I’m unable to make purchases in the game -- Why does my iTunes bill show multiple purchases made on the same day? -- -- -- -- -- Game Progress -- -- -- How do I save my game progress? -- How can I transfer my game progress? -- How can I play on different devices? -- -- -- -- -- Technical questions and troubleshooting -- -- -- Game crashes/freezes/slow (iOS) -- Game crashes/freezes/slow (Android) -- Game crashes/freezes/slow (Amazon) -- How to turn off notifications? -- How do I take a screenshot? -- How to change game language? -- -- See all articles -- -- -- -- -- -- Privacy Policy and Terms of Use -- -- -- Privacy Policy -- Terms of Use -- -- -- Cradle of Egypt -- -- General Information (iOS)|All -- -- -- Extra Lives (Timed mode only) -- How to Play -- How to Earn Points -- Building the City -- Tiles -- Special Tiles -- -- See all articles -- -- -- -- -- -- Game Modes (iOS)|All -- -- -- Adventure Mode -- Tourney Mode -- Blitz Mode -- -- -- -- -- Trophy Room (iOS)|All -- -- -- Trophy Room: Awards -- Trophy Room: Citizens -- -- -- -- -- Tips and Tricks (iOS)|All -- -- -- General Tips and Tricks -- Tourney Mode Tips and Tricks -- Blitz Mode Tips and Tricks -- -- -- Cradle of Persia -- -- General Information|All -- -- -- Tips and Tricks -- Gold, Food and Supplies -- Bonuses -- Citizens -- Titles -- -- -- Cradle of Rome -- -- General Information|All -- -- -- Tips and Tricks -- Resourses -- Bonuses -- Citizens -- Titles -- Getting Extra Lives -- -- -- Cradle of Rome 2 -- -- General Information|All -- -- -- Tips and Tricks -- How to Play -- Obstacles -- Bonuses -- Building the City -- Citizens -- -- See all articles -- -- -- -- -- -- Blitz and Tourney Mode|All -- -- -- Tourney Mode Medals -- Blitz Mode Cups -- -- -- Golden Trails -- -- General Information|All -- -- -- Main Menu -- How to Play -- Sheriff’s badges, Stolen items and Hints -- Trophies -- Unlimited Mode -- -- -- -- -- Walkthrough|All -- -- -- Episode 1: Sunnyvale -- Episode 2: Camp Chippawa -- Episode 3: Gold Mine -- Episode 4: Tombs Town -- Episode 5: Capital Austin -- Bonus Episode: Secret Mission -- -- -- Golden Trails 2 -- -- General Information|All -- -- -- How to Play -- Main Menu -- Lucky Clovers, Lost Items and Hints -- Unlimited Mode -- Secret Mission -- Trophy Room -- -- -- -- -- Walkthrough|All -- -- -- Episode 1: England -- Episode 2: Spain -- Episo...